Knowledge Base

If you wish to return a product for a refund, complete and submit the online return form to confirm your return and receive a shipping label. The cost of the return will be deducted from the total refund amount ($9.95 for all small items and $19.95 for all large outdoor antennas). These prices do not apply to returns sent from Hawaii or Alaska, where return shipping charges would be at your own expense.
Read more

We extend our normal 30-day return policy so you can return your Christmas gifts purchased between November 22nd and December 23rd until January 31st of the following year. Your refund will include the purchase price and taxes.
Read more

RMA, an acronym for "Return Merchandise Authorization," is a procedure employed by businesses to oversee the retrieval of products from customers. This systematic approach benefits both customers and companies by streamlining returns, ensuring efficiency, and maintaining transparency and accountability throughout the return process.
Read more

Products which have been delivered with visible or noticeable defects may be returned, without any cost, either for replacing or for obtaining reimbursement. In this case, you need to fill out the Online Return Form within 10 calendar days from the date of delivery of the products with visible/noticeable defects. Please let us know the item conditions in this form. No shipping costs will be deducted in this case.  
Read more

You have 30 days from the delivery date of your order to return your purchase.
Read more