PRIVACY POLICY
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General
Televes USA LLC a company organized and existing under the laws of the State of Colorado, having its principal office at Norfolk Tech Center 16596 E. 2nd Avenue, Aurora, CO 80011, USA. (" TELEVES", "we", "us", "us" and "our") is the data controller for the websites operated under this domain (collectively, the "Company Websites"), for available online resources such as brochures, case studies, demos, e-books, podcasts, solution briefs, webinars and white papers (the "Services"), and for customer service inquiries, user conferences and events ("other interactions"). Televes respects the privacy of its customers, partners and other visitors to its websites and recognizes the need for appropriate protection and management of the personal information you provide to us in accordance with this Privacy Policy.
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Use of personal information
Televes recognizes the importance of protecting the privacy of personal information collected through its websites. The purpose of its websites is to provide information about technologies, products and services to its customers and partners.
We use your information to:
- Take steps to enter into any contract or perform obligations under any contract entered into between you and us.
- Carry out adequate after-sales service or contract follow-up
- Notify you about changes we make to our products and services
- To provide you with information about our products and services.
- Send you marketing communications when you have requested them and use your information to complete the appropriate contact form.
- Administer our websites and for internal operations, such as troubleshooting, data analysis, testing, research, statistics and surveys.
- To keep our websites safe and secure
We process your personal data on the basis that it is necessary for the performance of a contract with you, or because its use is in our legitimate interests and, in some cases, where required by law, where you have given your consent, you may withdraw your consent.
If you do not provide this information, you may not be able to benefit from access to our services.
In circumstances other than those described above, we will provide you with a specific notice or ask for your affirmative consent, as required by law, before sharing your personal information outside of Televes.
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Information gathering
We may collect information such as name, physical address, e-mail address, telephone number, occupation, company, job title and general location information.
To assist us with the uses described in this Privacy Policy, any information that Televes or our service providers have collected from or about you through the Company's websites, Televes services and other interactions (e.g., customer service inquiries, user conferences, etc.), including about your use thereof, may be combined or enhanced with other information from or about you that we have obtained from other online or offline sources, including from our service providers or business partners.
In the event that the user registers through the social login functionality with their Google, Facebook or other online profile, these social networks will provide data stored in them, such as geolocation data, personal characteristics or social circumstances or academic and professional data, among others, as well as identification data and profile image. It is possible to review the settings of the different social platforms in case you want to revoke the permissions granted and, thus, the information transmitted through the social connector.
When we collect information from our service providers or business partners, we will inform you when we collect that data if we intend to share your data internally and combine it with data collected on this website. We will also have informed you for what purpose we will share and combine your data.
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To whom do we provide the information?
We may provide your information to any member of our company’s corporation, which means our subsidiaries and our parent company, both of which support identical processing of personal data under this policy. We may also provide your information to members of our Televes partner program (our "Partners") for joint marketing efforts related to Televes products only. No such Partner will be authorized to use your information except in connection with Televes-related activities.
If any of these parties are using your information for direct marketing purposes, we will only transfer the information to them for that purpose with your prior consent. Televes does not sell or share this information with third parties unless such sale or sharing is permitted by applicable law.
- Our selected third parties may include: Organizations that process your personal data on our behalf and in accordance with our instructions and in accordance with applicable data protection laws. This includes supporting the services we provide through the websites, in particular those that provide data and website hosting services, provide fulfillment services, distribute any communications we send, support or update marketing lists, provide feedback on our services and provide IT support services from time to time. at the time These organizations (which may include third party suppliers, agents, sub- contractors, consultants and/or other companies in our group) will only use your information to the extent necessary to perform their support functions.
- Analytics providers and search engines that help us improve and optimize our site and are subject to the cookie section of this policy (this will not identify you as an individual).
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets subject to the terms of this privacy policy.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of supply and other agreements with you; or to protect the rights, property, or safety of Televes, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes and to prevent cybercrime.
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Where we store your information?
The data we collect from you will be stored within the European Economic Area ("EEA") which may not be subject to equivalent data protection laws.
Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate security measures, such as relying on a recognized legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.
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How long do we keep your personal information?
We will retain your personal information for as long as necessary to carry out the purposes set forth in this Privacy Notice or any other notice provided at the time of data collection, but no longer than required or permitted by applicable law or Televes internal policy. We delete the information we collect in accordance with Televes' retention policies and procedures.
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What are your privacy rights?
With respect to your personal information, you may direct a request to us to the extent required by law and we will respond accordingly. If we are unable to comply with your request in whole or in part, we will notify you of the reasons for the denial.
As discussed in more detail below, you may request that:
- You are given access to a copy and certain details regarding the personal information we hold about you.
- Delete your personal information.
- Correct your inaccurate personal information.
- Limit the use or disclosure of your sensitive personal information (SPI).
To exercise any of these privacy rights, please send an e-mail to dpo@televescorporation.com, indicating in the subject line: "Privacy Rights" and indicating the type of right exercised.
We may verify your identity before proceeding with the requested right. To do so, we may ask you to provide us with your first and last name, e-mail address or telephone number.