Knowledge Base

There is no single reason but check the following possibilities:

• The preamplifier or amplifier is not receiving power: the power supply may be unplugged, or a splitter may be installed between the amplifier and the power supply, blocking the mains supply
• The amplifier is overdriving the system (too much signal)
• There are 5G cell phones or 2-way radio interference
• The antenna is not properly aimed
• The amplifier is located too far from the antenna
• The signal is too weak to recover with an amplifier

If you still cannot detect the problem, you can contact an antenna installer or our technical support team to help you.