Knowledge Base

As soon as your order is shipped, you will receive an e-mail with your invoice (guest) a link to access it (registered user). If you have placed an order as a registered user, you can also view and download your invoice by entering your account. Locate the order on the My Orders page of your account and click on the order number for which you would like an invoice. At the top of the section you will see the Invoice tab. If you ordered as a Guest, you can contact our customer service department at (833) 281-7654 or customerservice.usa@televes.com and we will send it to you.